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Instead of status.obsy.ai/your-org, you can serve your status page from a custom hostname like status.yourcompany.com. Custom domains use Cloudflare for SSL certificate provisioning.

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Prerequisites

  • Your domain’s DNS is managed by Cloudflare (or you can add a CNAME at your DNS provider pointing to Cloudflare)
  • You have access to add DNS records at your domain registrar or Cloudflare dashboard

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Setup

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Step 1 — Configure in Obsy

  1. Go to Status Page → Settings → Custom domain.
  2. Enter your hostname (e.g. status.yourcompany.com).
  3. Click Save.
Obsy creates a Cloudflare Custom Hostname record and begins SSL certificate provisioning.

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Step 2 — Add a CNAME record

At your DNS provider, create a CNAME record: If your DNS provider requires a trailing dot: status.obsy.ai.

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Step 3 — Wait for SSL provisioning

SSL certificate provisioning typically takes 5–15 minutes. The status in Obsy’s Status Page settings will show:
  • Pending — certificate is being issued
  • Active — domain is live and HTTPS is working
  • Error — check that the CNAME record is correct and propagated
Once the status shows Active, your custom domain is live.

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Verifying

Visit https://status.yourcompany.com in a browser. You should see your Obsy status page with a valid SSL certificate.

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Removing a custom domain

Go to Status Page → Settings → Custom domain and click Remove. Your status page returns to the default status.obsy.ai/{slug} URL. The Cloudflare Custom Hostname record is deleted automatically.

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Troubleshooting

Verify the CNAME record is correctly set and has propagated. Use dig status.yourcompany.com CNAME to check. If the record is correct and it’s been over an hour, contact support@obsy.ai.
This usually means the CNAME hasn’t propagated yet. Wait 15–30 minutes and try again. Some DNS providers take longer to propagate changes.
Ensure there’s no conflicting DNS record (e.g. an A record for status that overrides the CNAME). Check for proxied vs DNS-only records in Cloudflare.