Postmortems

Postmortems in Obsy are structured documents that capture what happened, why it happened, and what you’re doing to prevent it from happening again. They’re linked to incidents and RCAs so all context is in one place.

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Creating a postmortem

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From a resolved incident

1. Open the incident detail.
2. Click Create postmortem in the header or the prompt shown after resolution.
3. Obsy pre-fills the postmortem with:
   • Incident title and severity
   • Incident timeline
   • RCA summary, root cause, contributing factors, and recommendations (if an RCA exists)
4. Edit and expand each section, then click Save.

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From an RCA

Open the RCA detail page and click Create postmortem from RCA. Same pre-fill behavior.

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Manually

Go to Postmortems in the sidebar and click New postmortem. Start from a blank template.

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Postmortem sections

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Editing a postmortem

Open any postmortem from the Postmortems list and click Edit. All fields are editable. Click Save to persist changes.

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Sharing a postmortem

Postmortems are visible to all members of your organization. Copy the URL from your browser to share a link directly to a specific postmortem.

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Best practices

• Write blameless postmortems. Focus on systems and processes, not individuals.
• Write while it’s fresh. Start within 24–48 hours of resolution.
• Be specific about action items. Each item needs an owner and a due date — vague items don’t get done.
• Share widely. Postmortems should be accessible to your whole engineering team, not just the people on the incident.