Incident settings

Go to Incidents → Settings (the gear icon) to manage incident configuration.

---

​

Slack & incident channels

See Slack channels for the full guide. Key options here:

---

​

Auto-create incident rules

Rules let Obsy automatically create incidents when alerts arrive. Each rule has:

• Name — a label for your own reference
• Enabled toggle — turn individual rules on or off
• Alert severity — Critical, Warning, or Info
• Alert source — Datadog, Grafana, New Relic, or Any
• Service filter — limit to a specific service name (leave blank for any)

When an incoming alert matches all conditions of an enabled rule, an incident is created and linked to the alert. The incident inherits the alert’s severity and title.

​

Example rules

---

​

Notification channels

Set how Obsy notifies your team when an incident is created or updated. Toggle each channel independently. Changes apply to all future incidents.