Get your Obsy webhook URL
- Go to OTel Collector in the sidebar (or Integrations → Webhooks).
- Your per-org Datadog webhook URL is shown in the Create Monitors modal under Alerts will automatically route to Obsy.
Register the webhook in Datadog
- In Datadog, go to Integrations → Webhooks.
- Click New.
- Fill in:
- Name:
obsy - URL: paste your Obsy webhook URL
- Payload: leave as default (Datadog’s standard monitor payload)
- Name:
- Click Save.
Add @webhook-obsy to monitors
For each monitor that should notify Obsy, add @webhook-obsy to the monitor’s Notify your team field.
If you use Obsy’s Create OTel Collector Monitors feature, the @webhook-obsy handle is added automatically to all 11 generated monitors.
Automatic webhook registration
When you click Create Monitors in the OTel Collector page, Obsy registers theobsy webhook in Datadog automatically using your platform API key. You don’t need to do step 1–3 manually for OTel monitors.
Alert payload mapping
Obsy maps Datadog’s webhook payload as follows:| Datadog field | Obsy field |
|---|---|
title | Alert name |
body | Description |
alert_status | Status (triggered → firing, recovered → resolved) |
priority | Severity (P1 → critical, P2 → warning) |
tags | Labels (parsed as key:value pairs) |
alert_id | annotations.datadog_alert_id |
url | annotations.datadog_url |
Slack notification handle
In the Create Monitors modal, select a Slack channel from the dropdown. Obsy adds@slack-{channel-name} to the monitor’s notification handles alongside @webhook-obsy. Alerts fire to both Obsy and Slack simultaneously.
Troubleshooting
Alerts not arriving in Obsy
Alerts not arriving in Obsy
Confirm the webhook URL in Datadog matches your org ID exactly. Check the Datadog webhook integration event stream for delivery errors.
Status shows 'unknown' after an alert fires
Status shows 'unknown' after an alert fires
Datadog sends
alert_status: triggered — if you see unknown, the payload format may differ. Check Alerts → → Raw payload in Obsy to see what was received.